Employee Spotlight: Ryan Wagner
Our team is the foundation of everything we do at WellRive. That’s why we recognize one employee each quarter as the recipient of the President’s Award, to honor their commitment and dedication to serving our clients and the way they truly embody our company’s values.
We are pleased to honor Ryan Wagner, our Field Operations Manager for our Wisconsin branch with the President’s Award for Q3 2024!
Since joining WellRive, Ryan Wagner has proven to be an essential asset to the team. In his role as Field Operations Manager, he approaches each challenge with a solution-oriented mindset, demonstrating a deep commitment to enhancing every aspect of the relocation process. Ryan’s expertise in senior care spans over 20 years, having begun his career as a caregiver and working his way up to executive director roles in the senior care industry.
Ryan’s colleagues admire his strong leadership, attention to detail, and knack for building positive relationships with clients, vendors, and staff. He believes that clear communication and mutual respect are essential to creating a successful team and fostering a supportive environment. Whether strategizing operational improvements or consulting with clients during the move process, Ryan’s dedication to team cohesion and client satisfaction greatly contributes to WellRive’s reputation for exemplary and compassionate service, earning him the trust of all those he works with.
Q&A
What makes up a good team?
Good leadership. It funnels down – it’s basically an umbrella. If you’re good at building relationships with people, then everything else works out fine.
What are three critical traits a client should look for in a prospective move management company?
Pricing – I hate to say it but it’s what most clients are looking at; quality, of course; and feedback from former clients – that’s huge. Being organized is something else you must have in place.
If you could go anywhere, where would you relocate to?
Switzerland would be great. But my wife and I always talk about relocating to Florida at some point. We are travel people – we’ve been together 20 years and we don’t have kids and that’s kind of where we decided to end up. We have a timeshare in Orlando, which is pretty much a hub in the state and we can go wherever we want from there. Our favorite place is St. Pete.
What’s either the best advice you’ve ever received or worst advice you’ve ever received?
I always go back to a teacher I had in high school. I used to ask a lot of questions because if I didn’t know the answer, I wanted to know what it was. She always told me that there were “no stupid questions, only stupid answers” and I’ve always held that dear. I tell my team that, too – if you don’t know something, you need to ask. You need to make sure that you’re doing something correctly or something is going to go wrong, you’re going to make a mistake. Reaching out to find answers is key and it’s something I’ve always lived by.
Tell us something you’re excited about.
My wife and I are very family oriented – we do family dinners on Sunday and things like that – and I’m just so excited that everyone is healthy, happy, and doing well.